GetWardrobe Privacy Policy for Web, iOS, and Android Apps

Introduction

Welcome to GetWardrobe! Your privacy is important to us. This policy explains how we collect, use, and protect your personal information across our web platform, iOS, and Android apps.


Data Collection

We collect the following types of information:

• Personal Information: Name, email address, profile picture, and contact details. This information is used to create more relevant recommendations for your wardrobe and to personalize your experience.
• Usage Data: Log data, IP address, browser type, device information, and usage patterns. This data helps us understand how you interact with our services and improve them accordingly.
• Cookies and Tracking Technologies: Used across our web, iOS, and Android platforms to enhance your experience.

Legal Basis for Data Collection

We collect your data based on the following legal bases:

• Consent: By using our services, you consent to the collection and use of your data as described in this policy.
• Contractual Necessity: To fulfill our contractual obligations to you.
• Legal Obligations: To comply with legal requirements and prevent fraud and abuse of our services.
• Legitimate Interests: To improve our services and user experience.

Use of Data

Your data is used for:

• Providing and maintaining our services across all platforms.
• Personalizing your experience on web, iOS, and Android.
• Improving our services based on usage patterns on different devices.
• Communicating with you about updates and promotions.
• Complying with legal obligations and preventing fraud and abuse.

Cookies and Tracking Technologies

We use cookies and similar technologies across our web, iOS, and Android platforms:

Types of Cookies We Use:

• Essential Cookies: Necessary for functionality across all platforms.
• Performance Cookies: Help us understand how you interact with our web and mobile apps.
• Functionality Cookies: Store your preferences across devices.
• Targeting/Advertising Cookies: Deliver relevant ads and measure marketing effectiveness on all platforms.

Managing Cookies:

• Web Version: Manage cookies through your browser settings.
• iOS/Android Apps: Manage tracking preferences through app settings.

Third-Party Cookies:

• Used across all platforms for analytics and advertising. These third parties have their own privacy policies.

User Rights

You have the following rights regarding your data:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data.
• Objection: Object to data processing.
• Data Portability: Request to transfer your data to another service provider.
• Withdraw Consent: Withdraw your consent at any time.

To exercise these rights, contact us at privacy@getwardrobe.com. We will respond to your request within 30 days.


Data Retention

We retain your data based on the necessity to fulfill the purposes outlined in this policy, legal requirements, and our legitimate interests. Specific retention periods are:

• Personal Information: Retained until account deletion.
• Usage Data: Retained for 24 months for analytics across all platforms.

Exceptions may apply if we are required to retain data for longer periods due to legal obligations. The criteria used to determine retention periods include the nature of the data, the purpose for which it is collected, and legal requirements.


Third-Party Sharing

We share a subset of your data with third parties only to the extent necessary for providing our services across all platforms, complying with legal obligations, and improving our offerings. Our partners include:

• Analytics Providers: To understand usage patterns across devices.
• Payment Processors: For handling transactions on web and mobile.
• Advertising Partners: For personalized ads on all platforms.

Each third party is subject to strict data protection obligations.


Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits on web, iOS, and Android platforms. Our security measures are regularly reviewed and updated to ensure the highest level of protection. We encourage you to use strong passwords and to keep your login credentials confidential to help protect your data.


Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records and take steps to prevent further collection.


International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We comply with GDPR and California privacy laws, where applicable. Mechanisms such as standard contractual clauses are used to ensure data protection during international transfers.


Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email, on our web platform, or through our mobile apps at least 30 days before the changes take effect. You can review the updated policy on our website.


Contact Us

For any privacy questions or concerns, please contact us at privacy@getwardrobe.com, PO Box 2251, Orland Park, IL 60462, United States, or via our contact form on the website.