Welcome to GetWardrobe! Your privacy is important to us. This policy explains how we collect, use, and protect your personal information across our web platform, iOS, Android, and MacOS apps.
We collect the following types of information:
Name, email address, profile picture, and contact details. This information is used to create more relevant recommendations for your wardrobe and to personalize your experience.
We do not actively request or require you to provide sensitive personal information (such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or health data). However, you may voluntarily include such information in your wardrobe descriptions, notes, or communications. By providing any sensitive personal information, you explicitly consent to its processing as described in this policy. This information will be treated with the same level of security as all other personal data you provide
Log data, IP address, browser type, device information, and usage patterns. This data helps us understand how you interact with our services and improve them accordingly.
When you use AI-powered features, we collect information about your usage patterns, including:
This data helps us improve AI features and provide accurate billing for Credit consumption.
For AI Credits purchases, we collect billing information processed securely through third-party payment processors. We do not store complete credit card numbers on our servers.
Used across our web, iOS, Android, and MacOS platforms to enhance your experience.
We collect your data based on the following legal bases:
By using our services, you consent to the collection and use of your data as described in this policy.
To fulfill our contractual obligations to you, including providing AI services you've purchased with Credits.
To comply with legal requirements and prevent fraud and abuse of our services.
To improve our services and user experience, develop and enhance AI features, and prevent abuse of the Credit system.
Your data is used for:
When you use AI-powered features:
Images and data you submit for AI processing are temporarily processed by our AI systems and may be processed by third-party AI service providers.
AI processing may occur on servers located in the United States and other countries where our service providers operate.
Content submitted for AI processing is retained only as long as necessary to provide the service, typically deleted within 30 days unless saved as part of your account data.
We may use third-party AI services (such as cloud-based machine learning platforms) that process your content according to their privacy policies and our data processing agreements with them.
We may use AI-processed content in an aggregated, anonymized form to improve our AI models. Individual user content is never identifiable in this process.
You may choose not to use AI features if you prefer not to have your content processed by AI systems.
We use cookies and similar technologies across our web, iOS, Android, and MacOS platforms:
Essential Cookies: Necessary for functionality across all platforms, including managing Credit balances and AI feature access.
Performance Cookies: Help us understand how you interact with our web and mobile apps.
Functionality Cookies: Store your preferences across devices.
Targeting/Advertising Cookies: Deliver relevant ads and measure marketing effectiveness on all platforms.
Web Version: Manage cookies through your browser settings.
iOS/Android Apps: Manage tracking preferences through app settings.
MacOS App: Manage tracking preferences through app settings or system preferences.
Used across all platforms for analytics, advertising, and AI services. These third parties have their own privacy policies.
You have the following rights regarding your data:
Request a copy of your personal information, including AI usage history and Credit transaction records.
Request correction of inaccurate data.
Request deletion of your data, including AI-processed content. Note that some data may be retained in anonymized form for AI model improvement.
Object to data processing, including AI content processing.
Request to transfer your data to another service provider.
Withdraw your consent at any time, though this may limit your ability to use AI features.
Request that your content not be used for AI model training (anonymized usage may still occur for service improvement).
To exercise these rights, contact us at support@getwardrobe.com. We will respond to your request within 30 days.
We retain your data based on the necessity to fulfill the purposes outlined in this policy, legal requirements, and our legitimate interests. Specific retention periods are:
Retained until account deletion.
Retained for 24 months for analytics across all platforms.
Retained for 24 months for billing accuracy, fraud prevention, and service improvement.
Retained for 7 years to comply with financial record-keeping requirements.
Deleted within 30 days after processing unless saved as part of your account data.
Retained indefinitely in anonymized form to improve AI models.
Note: Exceptions may apply if we are required to retain data for longer periods due to legal obligations. The criteria used to determine retention periods include the nature of the data, the purpose for which it is collected, and legal requirements.
We share a subset of your data with third parties only to the extent necessary for providing our services across all platforms, complying with legal obligations, and improving our offerings. Our partners include:
To understand usage patterns across devices.
For handling transactions on web and mobile, including Credit purchases.
For personalized ads on all platforms.
Cloud-based AI and machine learning platforms that process your content to deliver AI features. These providers are bound by strict data processing agreements.
To detect and prevent abuse of AI Credits and our services.
Each third party is subject to strict data protection obligations. We ensure that third-party AI providers:
9.7 Third-Party Responsibility
While we bind our third-party partners to strict data protection obligations, we do not control their independent data use policies. Once data is shared with a third party as outlined in this policy, its use is governed by that third party's privacy policy and practices. Our partners are directly responsible for managing their use of the personal information we provide to them for the purposes of rendering their services.
We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits on web, iOS, Android, and MacOS platforms. AI processing occurs in secure, encrypted environments. Our security measures are regularly reviewed and updated to ensure the highest level of protection. We encourage you to use strong passwords and to keep your login credentials confidential to help protect your data.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records and take steps to prevent further collection.
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. This includes transfers to AI service providers operating in different countries. We comply with GDPR and California privacy laws, where applicable. Mechanisms such as standard contractual clauses are used to ensure data protection during international transfers.
(Regardless of your account type)
For professional data processing agreements or privacy questions related to stylist-client relationships, contact support@getwardrobe.com.
We may update this policy periodically. We will notify you of significant changes via email, on our web platform, or through our mobile apps at least 30 days before the changes take effect. You can review the updated policy on our website.
For any privacy questions or concerns, please contact us at:
Email: support@getwardrobe.com
Mail: PO Box 2251, Orland Park, IL 60462, United States
Effective Date of This Policy: October 10, 2025